IT Support Nottingham, Air-IT logo and telephone number

Services . Solutions . Support


 
 
Microsoft Gold Certified Partner logo IT Support Services Nottingham
 
Cisco Registered Partner logo IT Support Services Nottingham
 
Microsoft Authorised Education Reseller logo IT Support Services Nottingham

 Testimonial

"I contacted Air-IT at a time when I really needed an IT provider to take charge of our network infrastructure and PC issues. Their IT Support has exceeded my expectations and has included services that have helped us reduce our operating costs in other areas of IT and communications. "
 
Gabriele De Col, MD
SCM Group UK


 
 
Remote-IT Logo Remote IT Support Services Nottingham
Support-IT Logo Onsite IT Support Services Nottingham
Manage-IT Logo Fully Managed IT Support Services Nottingham
Rescue-IT Logo Ad-hoc and Emergency IT Support Services Nottingham
 
 
 
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Home »  IT Support

IT Support Services Nottingham

Remote, Onsite and Fully Managed IT Support Services for Nottingham Businesses

We are an established Microsoft Gold Partner committed to delivering a range of first class IT Support services to businesses based in Nottingham and across the East Midlands.

Large businesses and enterprises have whole departments of IT specialists on hand 24/7 to manage, support and maintain their IT infrastructure. But few small to medium sized Nottingham businesses can afford or justify that level of overhead.

We offer a cost effective solution to either fully outsource your IT support needs or compliment your existing internal resources.

Our IT support packages are tailored to meet the needs of the small to medium sized business and will give you complete peace of mind and take the stress and expense out of managing all your technological needs.

 

Our IT Support Packages

We have developed a range of IT support packages that have been designed to provide you with the best level of IT support dependent on your budget and businesses specific needs. We provide three levels of standard IT support which includes:

Remote-IT – Essential for the small business or start-up providing unlimited remote IT support by Telephone, email and client portal with virtual IT technician.

Support-IT – Essential IT support for the small to medium sized business providing unlimited remote and onsite IT support.

Manage-IT – A fully managed IT Support service suited to businesses that are serious about growth providing strategic consultancy and management of IT systems at Directorship level. This package is unmatched for price and service level in our target market and includes:

 
Guaranteed Response times some of the best in the industry24/7/365 Network and Server monitoring
Fully secure client portal with remote IT support Quarterly performance reporting
A named Account Technician and System Administrator Fixed line/VoIP/ mobile communications billing
All networking and user support Business system software support
Complete ICT Director reporting Disaster recovery planning
Cost control monitoring ICT policy and procedure development
Unlimited remote IT support Unlimited on-site IT Support and labour*
Unlimited support desk calls, including out of office hours help deskTeleworkers support
Unlimited IT support from a named Senior Account Manager, who'll never baffle you with technical jargonA fully trained Product Specialist who will act as a link between any 3rd party software supplier and your users

*Fair usage policy applies  

We also offer bespoke ad-hoc packages and Rescue-IT an emergency response IT support service, so whatever your needs we are sure to have the correct IT support model for any Nottingham based business.

 

IT Support for Complete Peace of Mind

For a fixed monthly fee, we effectively become your in-house ICT department. By proactively monitoring and supporting your network, servers and computer systems and quickly fixing problems that arise, we'll minimise your downtime, improve the efficiency of your staff and the productivity of your business.

All our Account Technicians are Microsoft Certified Professionals and have extensive technical expertise in Microsoft server platforms specialising in Small Business, Essential Business, Windows and Exchange servers.

All of our IT support packages include monthly onsite backup integrity checks, quarterly desktop PC and laptop health checks, desktop PC and server updates and out of hours server maintenance.

 

Doing what we do best – Supporting Your Business

Our IT support packages mean that your business can enjoy all the benefits of in-house IT specialists - without the associated cost!

Our goal is to provide you with a stable, secure and reliable IT infrastructure that enables your business and its staff to perform at its optimum level. So why not let us do what we do best - so that you can get on with doing what you do best, running your business?

Please contact us to see how we can help support your business and arrange for your free technology audit.

Interested in our services or need help? Call Us 0845 004 3029 Request Call Back Contact Form info@air-it.co.uk
© Air-IT Ltd 2010 - H3 Ash Tree Court, Mellors Way, Nottingham Business Park, Nottingham, Nottinghamshire, NG8 6PY