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4WAYS IP Business Telephone Solution4WAYS IP is a telephony solution designed to meet the specific needs of the small to medium sized business. It is an onsite IP PBX telephone system that provides a scalable and flexible solution that can accommodate your future growth, improve employee productivity and achieve greater operational efficiency by efficiently managing the flow of incoming calls. 4WAYS IP is the next evolutionary step in business communications. Built on market-proven commercial technologies, it is an affordable communication solution that is easy to use, easy to manage, scalable, reliable, and delivers enterprise-class features. 4WAYS IP supports branch locations, home workers, and even workers on the road. It allows your business to save money by utilising VoIP service providers, and conducting conference calls in-house instead of using expensive third party providers. 
4WAYS IP is stocked with advanced features such as auto-attendant, voicemail-to-email, conference calling, CRM integration, detailed reporting, call recording, call centre capabilities, and more. 4WAYS IP is designed for customers requiring a dedicated and fully managed onsite business telephone solution. It is a bespoke telephony product that can be completely customised to your businesses specific needs and incorporated with existing systems such as customer relationship management and internal databases. You will be provided with server hardware and software including its configuration, IP phones and the installation of all equipment, along with 24/7 monitoring and technical support ensuring your business continuity. Key Features include:
Why 4WAYS IP Should be your Business Telephone System of ChoiceExceptional Value 4WAYS IP is built on a simple idea — that the small to medium business deserves a superior telephone system, but without a big business price tag. 4WAYS IP delivers an all-in-one compact, easy-to-use solution at a small business price. Professional Image 4WAYS IP provides easy-to-set-up, menu driven, auto attendants that answer calls with your own greetings — “Welcome to..., Press 1 for..., Press 2 for...”. Callers can dial by name, be queued to music on hold and leave voicemails. Low Operating Costs - Analogue and VoIP Networking 4WAYS IP lets you choose how you want to connect, using analogue telephone lines plus the option of VoIP. Connect to select VoIP service providers to benefit from competitive calling rates without the need for additional telephone lines. Use VoIP to connect your branch offices and eliminate inter-office call charges, or connect with teleworkers using IP extensions over the Internet. 
Analogue and IP Phones 4WAYS IP offers freedom of choice. It works with standard analogue corded or cordless telephone sets, including DECT, and a select range of IP phones. Flexible Call Management 4WAYS IP provides extensive flexibility in call handling to match the needs of your business. Incoming calls can be routed directly to extensions, answered by multilevel auto-attendant greetings, and even routed based on their caller identity. Create a call centre with extension ring groups, queues and music on hold. Control outgoing calls with automatic route selection, directing calls to VoIP service providers, fixed cellular terminals, or alternative service providers using carrier code prefixes. Stay Connected Your business doesn’t stop at the office, 4WAYS IP can forward calls to mobile phones or route unanswered calls to voicemail, ensuring calls are answered with intelligence. Voicemail notification keeps you connected when out of the office and is retrievable by phone, email or web access. Cater for Growth 4WAYS IP is a completely scalable solution and caters for your future growth and expansion. Portable for Office Relocations The 4WAYS IP system is based on software running on standard server hardware and is connected to handsets via traditional Ethernet network infrastructure. It is therefore fully portable as long as an Ethernet network is available. Attendant Console Managing calls on your PC is as simple as click and drag with line, queue and extension status display. The Attendant Console is an optional Windows-based application ideal for receptionists and call centre applications. Call Reporting Call logging, reporting and statistics are available. 4WAYS IP can provide statistics of incoming and outgoing calls including phone numbers, average call duration and more. Low Setup Costs, Proven Reliability Built on proven technology 4Ways IP is a cost effective solution compared to traditional phone systems. The initial purchase cost and the expansion cost are both much lower compared to a proprietary PBX system. If you are interested in finding out more about 4WAYS IP and how it can benefit your business, please contact us for a demonstration and further information. |
