ICT Managed Services & Support

It's OK for big businesses - they have whole departments of IT specialists on hand 24/7 to manage any IT problems. But few small businesses can afford or justify that level of overhead.

Air-IT ICT support contracts and manage services mean that your business can enjoy all the benefits of in-house specialists - without the associated cost!

An Air-IT tailor made package gives you complete piece of mind and takes the stress and expense out of managing your technologies needs. Our Total Managed Package is unmatched for price and service level in our target market and includes:

• Unlimited support from a named Senior Account Manager, who'll always talk in plain English and never baffle you with technical jargon and buzzwords!
• A named Account Technician and System Administrator
• A fully trained Product Specialist who will act as a link between any third-party software supplier and your users
• All networking and user support
• Business system software support
• Fixed/VoIP/ mobile communications billing
• Complete ICT director reporting
• Disaster recovery planning
• Cost control monitoring
• ICT policy and procedure development
• Remote support
• Unlimited on-site labour*
• Unlimited telephone support, both in and out of office hours
• Teleworkers support
• Quarterly performance report

For a fixed monthly fee, we effectively become your in-house ICT department. By proactively monitoring your network and systems and quickly fixing problems that arise, we'll minimise your downtime, improve the efficiency of your staff and the productivity of your business.

Why not let us do what we do best - so that you can get on with doing what you do best?

* Fair usage policy applies

Call us on 0845 004 30 29 or fill in the contact form to arrange your free technology audit and start the ball rolling.