Computer Rage

The IT revolution of the last two decades has brought huge benefits to business: it speeds up processes, improves communication and boosts productivity.

But, inevitably, things can and do go wrong. And if you lack the expertise to fix the problem, IT can seem more of a curse than a blessing - as these statistic show!

• 50% of Britons have reacted to problems with their computer by either abusing colleagues, hitting the computer, screaming, shouting or hurling parts of the PC [1]
• Half of workers are frustrated by the time taken to solve IT problems [2]
• 40% say computer jargon makes the frustration worse [2]
• 25% of under 25s admitted to kicking their Pcs in Pc rage [2]
• 71% have walked away from their computer in frustration [2]
• 62% swore or screamed at their computer [2]
• 22% hit the computer but caused no damage [2]
• 7% hit the computer and damaged it [2]
• 53% of network managers say PC problems trigger violence from users [3]
• 19% result in a broken keyboard [3]
• 17 % broke a mouse [3]
• 4 % kicked the hard drive [3]
• 1 in 4 office workers admit attacking their computer in some form - often the result of 'Inbox Tyranny'. One ripped his computer out and dumped it in a skip.
• Technology is above domestic relationships as a cause of stress (20% compared to 19%)

Sources:

[1] Symantec/NOP 2000
[2] Compaq 2000
[3] RMI
[4] Novatech 2001
[5] International Stress Management Association

If you or your staff have ever experienced any of the symptoms above, it may be time for you to restore your sanity and your productivity with a free IT audit from Air-IT. Call us on 0845 004 30 29 to arrange a date and time for your audit.